Complete Technology Solutions provides full service Information Technology services to residential and small / medium sized businesses in Northeastern Michigan. We offer professional services at a substantially discounted rates over our competitors. In fact, you can save up to 58% compared to the big office box store prices. In addition to our lower prices, we offer non-profit, senior and student discounts.
Our mission is to provide professional technology services at affordable prices.
We strive to exceed your satisfaction and warranty all work done for 30 days. If we can't fix the problem we don't charge. If your problem reoccurs during the warranty period we will fix it at no charge!
CTS charges by the hour or by the service, whichever is cheaper for you. We offer the same price for on-site services as we do for in-store services. How can we offer a superior service at a lower cost? Simple, we keep our overhead down. We don't have a big store full of paper, desks and chairs the large office stores offer. Our store stocks only technology related devices such as hard drives, memory, adapters, cables and more. Stop by our store located at 2205 US 23 South, Suite 116, Alpena MI to see our full line of computer parts and accessories.
CTS utilizes the highest standards of practice when servicing your devices. Our store is equipped with dedicated electrical outlets and our technicians always use anti-static devices to protect your devices. Additionally, the CTS store is monitored 24 hours a day with video and alarm surveillance equipment; we take your data protection and privacy seriously.
We not only protect your devices, we protect your privacy. CTS technicians are dedicated career professionals that respect your privacy and we never review data content. You should ask yourself if you have the same level of confidence with your current IT provider...or maybe it's that "computer guy" you know. CTS has an A+ certification with the Better Business Bureau. Click to visit the BBB site.
Our SMB clients can take comfort in the fact that Complete Technology Solutions is fully insured and our technicians possess industry recognized certifications; proving their expertise and level of commitment to your satisfaction. And unlike the big box store we are available 24 hours a day! CTS understands that your business relies on computers and network systems to conduct business and make money. In most cases we can service point of sales problem within a few hours after receiving your call. Non-essential system problems can normally be handled within the day or next business day.
Are you ready to call CTS for help yet, or do you need more info? Call us and let us help!
More About Us
After 14 years of building custom computers and providing computer support for friends and family Complete Technology Solutions opened its services to the general public. Since 2008, we have built an impressive client base including a public charter school, several doctor and dentists offices, and numerous retail and manufacturing corporations. In addition, our residential client base continues to grow at a staggering rate. How have we been so successful in such a short period of time? Simple, we put our customer first!